Privacy Policy
Effective date: September 2026
SAY IT FOR ME (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.
1. Who we are
SAY IT FOR ME provides professional assistance with difficult conversations and communications for individuals and businesses.
Business/operator: SAY IT FOR ME Pty Ltd; Email: info@sayitforme.co.za; Website: https://sayitforme.co.za
2. Information we collect
Depending on how you interact with us, we may collect:
Your name and contact details.
Your email address and telephone or WhatsApp number.
Information about your business, where applicable.
Details about the service you request.
Information you provide about the conversation or communication you want us to assist with.
Payment and transaction information.
Any other information you voluntarily provide to us.
We aim to collect only information that is reasonably necessary to provide our services.
3. How we collect information
We may collect information when you:
Visit or use our website.
Complete a website enquiry or service request form.
Contact us through WhatsApp Business.
Contact us by email or telephone.
Request a quotation or purchase a service.
Communicate with us about an existing or potential service.
If you provide information about another person, you confirm that you are authorised to provide it or have a lawful basis for doing so.
4. How we use your information
We may use personal information to:
Respond to enquiries and service requests.
Prepare quotations and deliver our services.
Communicate with you about your order or request.
Process payments.
Obtain your approval before delivering a communication on your behalf.
Maintain business records.
Handle complaints and disputes.
Improve our services.
Comply with legal obligations.
Protect the rights, safety and property of our customers and our business.
We will not use your information for unrelated purposes without a lawful basis or, where required, your consent.
5. Confidential and sensitive communications
Our services may involve personal or emotionally sensitive information.
We will treat information provided to us as confidential, subject to:
Your instructions and the scope of the service.
Any legal obligations requiring disclosure.
Situations involving a genuine threat to someone’s safety or where disclosure is otherwise legally required.
You should not provide information that is unnecessary for us to deliver the requested service.
6. Sharing your information
We do not sell your personal information.
We may share relevant information only where reasonably necessary to:
Provide the requested service.
Process payments.
Use trusted service providers who assist us in operating our business.
Comply with legal or regulatory requirements.
Protect our legal rights or the safety of individuals.
Where appropriate, we will take reasonable steps to ensure that third parties handle information responsibly and securely.
7. Communications delivered on your behalf
Before we send, make or deliver a communication on your behalf, we will require your approval of the proposed content and instructions.
You remain responsible for the decision and the accuracy of the information supplied to us.
SAY IT FOR ME does not make decisions on your behalf and does not provide legal, financial, psychological or professional counselling advice.
8. Data security
We take reasonable and appropriate technical and organisational measures to protect personal information against:
Loss.
Misuse.
Unauthorised access.
Unauthorised disclosure.
Alteration or destruction.
However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
9. Retention of information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required by law or is reasonably necessary to protect our legitimate interests.
When information is no longer required, we will take reasonable steps to securely delete or destroy it.
10. Your rights
Subject to applicable law, you may have the right to:
Ask what personal information we hold about you.
Request access to your personal information.
Request that inaccurate or incomplete information be corrected.
Request the deletion of information where legally permitted.
Object to certain uses of your personal information.
Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details provided above. We may need to verify your identity before responding to your request.
11. Cookies and website information
Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance your experience.
You can adjust your browser settings to refuse or limit cookies. Disabling cookies may affect certain website features.
12. Third-party websites and services
Our website may contain links to third-party websites or use third-party services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
13. Children’s information
Our services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page, together with a revised effective date where appropriate.
15. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
SAY IT FOR ME Email: info@sayitforme.co.za; Website: https://sayitforme.co.za
Privacy Policy
Effective date: September 2026
SAY IT FOR ME (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.
1. Who we are
SAY IT FOR ME provides professional assistance with difficult conversations and communications for individuals and businesses.
Business/operator: [Insert legal business or individual name] Email: [Insert business email address] Website: https://sayitforme.co.za
2. Information we collect
Depending on how you interact with us, we may collect:
Your name and contact details.
Your email address and telephone or WhatsApp number.
Information about your business, where applicable.
Details about the service you request.
Information you provide about the conversation or communication you want us to assist with.
Payment and transaction information.
Any other information you voluntarily provide to us.
We aim to collect only information that is reasonably necessary to provide our services.
3. How we collect information
We may collect information when you:
Visit or use our website.
Complete a website enquiry or service request form.
Contact us through WhatsApp Business.
Contact us by email or telephone.
Request a quotation or purchase a service.
Communicate with us about an existing or potential service.
If you provide information about another person, you confirm that you are authorised to provide it or have a lawful basis for doing so.
4. How we use your information
We may use personal information to:
Respond to enquiries and service requests.
Prepare quotations and deliver our services.
Communicate with you about your order or request.
Process payments.
Obtain your approval before delivering a communication on your behalf.
Maintain business records.
Handle complaints and disputes.
Improve our services.
Comply with legal obligations.
Protect the rights, safety and property of our customers and our business.
We will not use your information for unrelated purposes without a lawful basis or, where required, your consent.
5. Confidential and sensitive communications
Our services may involve personal or emotionally sensitive information.
We will treat information provided to us as confidential, subject to:
Your instructions and the scope of the service.
Any legal obligations requiring disclosure.
Situations involving a genuine threat to someone’s safety or where disclosure is otherwise legally required.
You should not provide information that is unnecessary for us to deliver the requested service.
6. Sharing your information
We do not sell your personal information.
We may share relevant information only where reasonably necessary to:
Provide the requested service.
Process payments.
Use trusted service providers who assist us in operating our business.
Comply with legal or regulatory requirements.
Protect our legal rights or the safety of individuals.
Where appropriate, we will take reasonable steps to ensure that third parties handle information responsibly and securely.
7. Communications delivered on your behalf
Before we send, make or deliver a communication on your behalf, we will require your approval of the proposed content and instructions.
You remain responsible for the decision and the accuracy of the information supplied to us.
SAY IT FOR ME does not make decisions on your behalf and does not provide legal, financial, psychological or professional counselling advice.
8. Data security
We take reasonable and appropriate technical and organisational measures to protect personal information against:
Loss.
Misuse.
Unauthorised access.
Unauthorised disclosure.
Alteration or destruction.
However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
9. Retention of information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required by law or is reasonably necessary to protect our legitimate interests.
When information is no longer required, we will take reasonable steps to securely delete or destroy it.
10. Your rights
Subject to applicable law, you may have the right to:
Ask what personal information we hold about you.
Request access to your personal information.
Request that inaccurate or incomplete information be corrected.
Request the deletion of information where legally permitted.
Object to certain uses of your personal information.
Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details provided above. We may need to verify your identity before responding to your request.
11. Cookies and website information
Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance your experience.
You can adjust your browser settings to refuse or limit cookies. Disabling cookies may affect certain website features.
12. Third-party websites and services
Our website may contain links to third-party websites or use third-party services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
13. Children’s information
Our services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page, together with a revised effective date where appropriate.
15. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
SAY IT FOR ME Email: [Insert business email address] Website: https://sayitforme.co.za